Returns & Refunds
Our Policy
Because every item is made to order, we do not accept returns or cancellations once production has started. However, your happiness matters to us, and we stand behind the quality of our work.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.
Please note: slight layer lines, small texture differences, and minor color variation are normal in the made-to-order process and are not considered defects.
Eligible for Refund or Replacement
Not Eligible for Refund
How to Request Help
1. Contact us within 7 days of receiving your order.
2. Include your order number and a clear photo of the issue.
3. We will review your request and respond within 1–2 business days.
4. Approved refunds are returned to the original payment method within 5–10 business days.
Thank you for supporting our small business
You are appreciated!